There may be a software issue that is preventing your Mac from recognizing your password.
If your keyboard is faulty, it may type different characters than the ones you press. For example, you may have forgotten the password or typed it wrongly. There are a number of possibilities for your MacBook password not working. However, it’s likely that the problem can be easily fixed. That means that if your Mac password is not working, it can be very worrying. Even if you have Touch ID on your Mac, or it’s set to allow you to log in with your Apple Watch, when you restart, you’ll need to use the password to log in.
Without it, you won’t be able to log in to your Mac. The login password for your user account on your Mac is one of the most important pieces of personal data you own. But to help you do it all by yourself, we’ve gathered our best ideas and solutions below.įeatures described in this article refer to the MacPaw site version of CleanMyMac X. Your email passwords are the most important, as they an be used to gain access to other accounts through "password reset" functions in those accounts.Īctually, to be thorough, you may want to change your passwords in your accounts after/during this anyway.So here’s a tip for you: Download CleanMyMac to quickly solve some of the issues mentioned in this article. Probably a good exercise to do this every once in a while too. Then when you get the machine back - or even just before you take it in if you have a second machine available - change your passwords everywhere. If that is too much, then you may need to settle for just doing the second account and logging out of your main. But the second empty admin account gives them all they need to test the machine once they replace the battery. Without the password to that account, they can't get into it or decrypt it. That should do it, as all of that data you are worried about would be in the files contained inside the user account. You'd do that anyway before taking it in for service. And backup before you turn on File Vault too, just to be safe. If not, it may take some time to encrypt the real account, so let it run overnight at least. If you already do that, then you are set. So you would need to use File Vault on the real account. Let them have access only to that new empty admin account.īut they could still access the drive directly and grab files from the real account.
But you do that already, right? Then create a new admin account that has nothing in it. But that is a huge amount of work with lots of potential for problems to arise.ĭefinitely set your account with a password. But that is difficult, so then maybe backing up and cloning the drive (no less than 2 copies then) and then wiping it. Probably the only way to keep your data completely safe would be to remove the hard drive.
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